after a delayed flight outside of Detroit since there wasn’t a running PA program( which we were informed was FAA necessary). We reloaded on the same airplane and flew to Dallas over two hrs afterwards. ( the flight attendants needed to stroll the ailes to talk). our flight was to go away at 600am. we at last still left at 1145am. Upon arriving in Dallas we were rushed to our future gate for Denver. On arriving in Denver late afternoon, we experienced no luggage. We ended up explained to It will be on one of the following 3 flights from Dallas.
Extremely dissatisfied re insufficient acknowledgment of any discomfort I encountered. Looks as if a simple courtesy.
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I planned to take a minute to connect with out the wonderful customer service Connie Sanders with your Dallas Office environment gave my wife and I in an exceedingly nerve-racking scenario. Connie went above and outside of to make sure we had been looked after and her standard of consideration to fixing our issues loaded working day was extraordinary, she one handedly restored my religion in the Firm and she or he justifies congratulations with the work that she does.
Just after reading some of these critiques I'm very let down AA won't employ new administration. I'd a difficulty with leaving our iPad to the airplane. Once i went again for the gate no-one would take the time to return to the airplane and Verify.
Just flew The united states airlines by way of american eagle….had the rudest flight attendant ever….One more passenger was javing inquiries on connecting flight …she was so nervous missing it…flight attendant was so impolite and no help….she was terrible to passengers full serving beverages…..we sat for 20 minutes waiting around foe gate when landing in chicago…many of us necessary to uae restroom…she snapped at folks when we made an effort to use restrooms.
Recent flight from Austin to Ft Myers on which I'd requested wheelchair support didn't offer any jetway help and absolutely nothing in Ft Myers from airplane to baggage claim and NOONE to question.
I still left LGA August 26, 2015 and possess my baggage claim ticket but want a replica of my airlinet ticket simply because I arrived residence to discover my jewellery and purse have been lacking from my luggage – I have submitted a assert bu they want a duplicate of my ticket and I am able to’t find it – can u mail me a replica of it or notify me how I can find it — anything else was in tact absolutely nothing disturbed besides these things and purse was laying of leading and jewelry was in aspect pocket
I've spent hours over the cellphone attempting to untangle a error produced in building reservations with American Airlines on the net. Soon after going through each of the steps in reserving a flight for my family members of three (Brian, Marcela & Lorenzo Hawk) and adding my credit card no. to buy The three flights, I did not get yourself a confirmation, but a window on my computer screen Having said that “This website page can't be displayed”. I took that to suggest which the transaction didn't go through, so I began all yet again with a distinct vacation company.
on oct,21 I used to be returning residence from dallas tx to Greensboro n.c. on fligt aa3071 when on my assigned seat a cockaroach was while in the entrance seat in front of me the person sitting close to me observed it to we called the fligt atendent and would not appear untell numerous calls for her consideration the brot a person next page to come back Test an just explained its ok and still left we needed to journey the many way household wanting to know wherever that cockaroach was and had been did it go it was an incredibly discusting vacation but had to take it back home .
Once in a while you discover a person who genuinely do the job They can be compensated to carry out. I not merely located one particular , I found several at American Airways .While touring 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I remaining my black canvas Ralph Lauren polo continue for the gate, I was not allowed from the plane to retrieve it because the door was shut along with the jetway removed.
I happen to be around the cellular phone for three several hours attempting to resolve a difficulty the place my bag was break up open and my belongings missing.
There exists a Center aged African American lady with a brief hair Lower and glasses at your Philadelphia Airport location who refused to give me her complete title Once i asked for it as a result of her despicable attitude. She at last told me her title was “D” and hid her name badge as she said this. “D” isn't going to deserve a task in purchaser service and particularly not as part of your first class check in place the place I encountered her. As I rushed past the prolonged TSA line towards the self service ticketing counter with only forty minutes until finally my flight departed I was delighted to view there was a absolutely free kiosk. I began to retrieve my reservation and midway via this method “D” walked up to me and claimed “This is certainly for top notch travellers only” I seemed up through the display puzzled because there wasn’t any indicator or indicator which the kiosks have been top notch kiosks and On top of that I wondered how “D” understood I had been or wasn't first class and why she would make these types of an assumption. I replied “Justification me?” “D” condescendingly stated “These kiosks are for firstclass passengers only”.
I'm very unhappy with all your buyer service!!! I feel it had been less costly to suit your needs To accomplish this to me than to operate the flight which i was originally on, since the flight wasn't complete.